Support
The documents and tools buyers actually ask for
Specification sheets you can print and send to an AHJ, wiring guides for the installer, an RFQ that arrives complete the first time, and a phone number that answers. No login, no gate in front of the basics.
What is here
Seven doors, all of them open
Nothing below is behind a form.
Specification sheetsA printable sheet per model: ratings, wiring method, standard, colour and packaging — the fields we hold, and the ones we do not, side by side.54 models · Print / PDF · No loginCross-reference & matchingMatch by specification rather than by brand: amperage, TR / WR, NEMA configuration, USB output, plate opening. Send a competitor part number and we confirm the equivalent in writing.Spec matching · Written confirmation · 1 business dayInstruction sheetsThe three wiring guides we publish, the installation steps for every family, and the model videos that show the same device being wired.3 wiring guides · Install steps · 50 model videosDownloadsCatalogue, wiring guides, packaging and barcode specification, and the project templates we use ourselves.e-catalog · Packaging specs · TemplatesRFQ builderBuild the model list, quantities and colours in the page, then send one request instead of four emails.No login · Copy or send · Saves to fileBuyer FAQOrdering terms, sample policy, documentation, installation, packaging and OEM questions — answered once, in one place.6 groups · ~30 answers · SearchableContact salesThe sales engineer who answers, the response windows, and what to put in a first inquiry so the first reply is useful.1 day reply · WhatsApp · Mon–Sat
Open on our side
What this section does not do
Nothing here is behind a form, and nothing is dressed up as available when it is not.
- Every specification sheet, wiring guide and download on this site is generated from the model data we hold, not copied from a brochure.
- Where a document is not published here, the page says where to get it instead.
Request a quote
Send the list, get the package back
Model list, quantities and project type is all we need to start. The quotation comes back in one business day with the specification sheet for each line item, the listing reference it holds and the packing detail for the DC — one document, not four.
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